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Online Privacy Policy Statement

NC Grange Mutual Insurance Company (NCGM) is committed to protecting your privacy and to complying with applicable data protection and privacy laws. This Privacy Statement ("Statement") explains how personal information you provide is processed when using this website.

This privacy statement applies only to users of the NCGM website at www.ncgm.com or www.ncgrangemutual.com. This website contains links to other sites that are outside our control and are not covered by this Statement. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their policies and/or privacy statements. We encourage you to read the privacy statements on other websites you visit.

NCGM respects your privacy and we do not rent, sell, or lease your information to any third party. Electronic payments are securely transmitted through our check or credit card processor for the sole purpose of authorizing your transaction so that we may provide our services to you, the insured. You may review their privacy statements at: https://www.securevcheck.com for online checks and https://www.firstdata.com for credit/debit card processing.

You may want to submit comments or questions to NCGM through our contact us option. You will be asked to provide certain personal information, including, when applicable, policy number, reason/topic, name, email address and phone number. We may use this information to identify you as a customer and direct your comment or question to the appropriate person(s) To protect your privacy, please do not email us information you consider confidential. Email is not a secure method of communication and is not encrypted. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request or in compliance with law.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected. Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. All payments are processed through third party vendors and no credit card or banking data is ever saved on our servers.